promise gap survey

Being a customer-led organisation we pride ourselves on providing the right motorcycle insurance products and services to all our customers.

To help us monitor this we have just three simple questions …

1. Score your expectations of Wicked Quotes prior to purchase

    Very Low   1   2   3   4   5   Very high

2. Score your actual experience when using Wicked Quotes

    Very Low   1   2   3   4   5   Very high

3. If there is a difference between your experience and expectations, please provide us with the reasons for this